Experience Marketing Strategy & Implementation

We help clients gain a deeper understanding of their customers based on what they do online. Then we use that information to facilitate actions and transactions.

  • Visual and user experience design, with a focus on responsive design
  • Personas, personalization and engagement automation
  • Measurement planning and identification of key performance indicators
  • A/B and N-Variant testing
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Integration

Without proper integration, an abundance of data can cripple a business rather than help it succeed. We make sure your systems are talking to each other, and data is accessible and usable.

  • eCommerce
  • Enterprise resource planning (ERP)
  • Customer relationship management (CRM)
  • Learning Management Systems (LMS)
  • Others
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Project Rescue

Sometimes a project feels permanently sidetracked, like when marketing has big plans for digital, but is continuously stymied by a website they don’t have the power to update or maintain. Other times, a project turns into a full-fledged train wreck—with deadlines on the horizon, budgets surpassed long ago, and solutions that still don’t work.

We’ve seen it all—rescuing plenty of projects and people in the process. We get things back on track and create new working relationships as a result.

  • Project management and progress reporting
  • In-house technical experience
  • Proven track record
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CMS Selection & Implementation

We free your marketers to develop, publish and distribute content on their terms.

  • Content migration
  • Automation efficiencies
  • Training
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eCommerce

If you have a product or service to sell, customers expect to be able to buy it, reserve it or schedule it online. Not only do we make that happen, we push and pull details of the transaction to and from other systems for seamless integration and access.

  • Store design and development
  • Mobile commerce
  • App development
  • Enterprise resource planning (ERP), customer relationship management (CRM) and custom software integration
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Managed Services

We provide a full complement of managed services on an ongoing basis, including:

  • Azure hosting of Sitecore solutions
  • Support ticket response and triage
  • Automatic monitoring of logs
  • Regular reporting of broken links, errors and more
  • Performance measurement and reporting
  • Preventive and recommended maintenance
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